FAQs
Find answers to common questions about orders, shipping, payments, and returns. If you need further help, feel free to contact our support team.
Are all products on Techtreasuries original and genuine?
Yes. All products sold on Techtreasuries are 100% original and genuine. We source our products from authorized distributors and trusted suppliers to ensure quality, authenticity, and reliability.
Where do you ship, and do you deliver to the UK and EU?
We currently ship across the UK and selected EU countries. Available shipping locations, costs, and delivery options are clearly shown during checkout before you complete your order.
How long does delivery usually take?
Delivery times depend on your location and the product ordered. Estimated delivery times are displayed at checkout and in your order confirmation email once your purchase is complete.
Will I receive tracking information for my order?
Yes. Once your order has been processed and dispatched, you will receive a confirmation email with tracking details so you can monitor your delivery at any time.
What payment methods are accepted on your website?
We accept secure online payments using major debit and credit cards, as well as other payment options made available at checkout. All transactions are protected using secure payment gateways.
Can I return or exchange an item if I’m not satisfied?
Yes. We offer returns in accordance with our return policy. Items must be unused, in their original condition, and returned within the specified return period.
What should I do if my order arrives damaged or faulty?
If your product arrives damaged, defective, or incorrect, please contact our customer support team as soon as possible. We will review the issue and arrange a replacement or refund where applicable.
Do products come with a warranty?
Most products include a manufacturer’s warranty. Warranty coverage and duration vary by product and are mentioned on the product page or included with the item.
Can I cancel or change my order after placing it?
If your order has not yet been processed or dispatched, we may be able to cancel or modify it. Please contact us immediately for assistance.
How can I contact Techtreasuries customer support?
You can reach our support team through the Contact Us page or by email. We aim to respond to all inquiries as quickly as possible during business hours.
