• 5 stars: 5 (83%)
  • 4 stars: 1 (17%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
A
Andrew kennedy
Great service and great product

The console is very clean and works perfectly.They even threw in a free game

C
Cj
Amazing

Excellent product as well as customer service. I reached out to seller with a concern and was met with a very generous response. Very happy overall. Sorry it took me a couple years to get this review in,but I won’t ever forget the above and beyond customer service from this seller. Thank you 🙏

r
robert
Xbox 1

Got the Xbox...it didn't work.i contacted customer service and had 5 star help.they messaged me like they were my best friend.i shipped it back to them and they promptly sent me another xbox.it works well.i never had such a good customer service experience. I highly recommend doing business with these guys.thanks again andrew!!

M
Maginniss
Initial problem but they fixed my issue

I ordered an XBox One. It arrived on-time. I set it up and it worked. On the next day it started making a loud noise like the fan was straining. The Xbox shut down four or five times over the next few days. I contacted the seller and they provided me information about potential cures for the issue. I tried several but when the Xbox shut down again, I asked for a new one. The process for returning was easy. They provided a paid shipping label and I could track it online. I received the new one within a week and it has worked fine. I would do business with this company again. The customer service chat was responsive and helpful.

x
xmichaelsx
Works Flawlessly

After reading the reviews, I will admit I was a little apprehensive in buying a renewed xbox one x. Especially since the one advertised was $100 less than I had previously seen on Amazon. But, since it was a great deal and I knew I wouldn't find it or less, I went a head and bought it. I am so happy that I did. I actually waited to write my review until I had used the xbox for a while, since it seems others had issues after using it for a few days. Well, I purchased it on Feb 11 and it is now March 25 and not one issue. In fact, I even signed up for preview builds and have gotten a few updates since my purchase. I am able to game using 4k graphics for hours with no issues, no heating up, nothing wrong at all. I have a 55" 4k TV and the video from the xbox is amazing. I play heavy graphic games like Destiny 2, Call of Duty and others so at first I kept a close eye on the machine. I can literally game with heavy graphics for hours - like 4 -5 hours at a time and no issues. I also watch 4k streaming on Hulu and Netflix with no issues there either. The xbox did come in a generic box with only the power cord and wireless controller, but I get Gamepass Ultimate free through Bing rewards, so I wasn't too worried about not getting the Xbox Live Gold subscription. Also, I had extra HDMI cables, so again not an issue. As for looks, the machine looks brand new and the label says it was made in 2019, so maybe I got one that was not actually renewed, I dunno. There is no certified renewed sticker from Microsoft like they would put on it. All I know is, it works awesome and looks brand new, so I am happy. I would definitely recommend getting one. I use instant on, so it loads really fast and I can use my Android app to download games on the go, or use my voice via Google Assistant and turn the machine on/off, or to record things as I am playing rather than using the controller options in a "heavy situation." All-in-all a great purchase and I am happy I made the decision to go with it.

M
Michael
Rock Solid!

I was a LITTLE concerned after reading some of the reviews on this item when people said that it was DOA or had this or that problem ... but I bought this unit in April 2020, and It has been running perfectly. There was absolutely NO damage or flaws of any kind, and even playing GTA online or Call of Duty, the fan never kicks up at all ... if the room is quiet, I can hear the fan running at a very low RPM when it's working hard. I don't know if the refurb process replaced the factory thermal compound or not, but when you have a gaming console start to get noisy from the fan kicking on, 9.9 times out of 10, all you have to do is take it apart and put in new thermal compound between the CPU, GPU and the heat sync and you'll be good to go. That stuff is really only good for 3 to 5 years so be mindful of it and your console will last a long time.For the price, I would say this is an EXCELLENT deal. I bought a Microsoft approved Turtle Beach wireless headset which pairs directly to the console just like a controller. I got the Stealth 600 model which was only $99 and they are amazing! The battery life on them is unbelievable and they have different volume controls for chat and game audio.I also added my own 4TB external hard drive to the Xbox which all played out without any issues at all. It's a USB 3.0 drive which is the only requirement for adding an external hard drive to an Xbox One. I filled up the internal 1TB dive in the first two weeks and I'm already halfway into this 4TB external.I use Amazon-branded rechargeable AA batteries in the controller, keeping one set charged at all times and I never have issues with the batteries running out on the controller. A set of AA batteries fully charged will last about 20 to 30 hours of continual use.This was absolutely a good purchase.*** UPDATE ***It has now been two years and six months since I bought this xbox, and who knows how many hours logged on it. I’ve added an external 4TB hard drive which works perfectly and this unit continues to run like a work horse. Still 5 stars!

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The console, controller and headset were clearly listed with their individual specifications. It was easy to review the complete setup before adding everything to my cart.

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The laptop comparison guide helped me understand which features mattered for study and everyday work. It saved me from choosing a model that was more powerful than I actually needed.

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The renewed-condition information was clearly explained, including the model, storage and color. I appreciated being able to review those details before placing the order.

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